worldwide

7.6

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

Frank Review

Don’t accept players from United States of America

7.6

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

This casino has Good rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

A player was accused of using cheating programs – 30.04.2018

The player opened an account in 2016, he played a lot, made deposits and withdrew his winnings. On 08.04.2018 he requested a withdrawal of 10,483 Euros, and the account was blocked. The player received a response that the security service discovered suspicious activity on his account. After verification, the player was accused of manipulating the slots, and that the player made 22 bets with a value of 0.00 Euros and won 54.84 Euros. The player completely denied he had manipulated the slots during games.

 

More about complaint on askgamblers.com.

Amount:

10 483 EUR

Decision:

The casino refused to pay the player all of the money that he had at the time of blocking, and returned only the deposits. The complaint was not closed as resolved, and the casino did not provide evidence that the player had been cheating.

Banned account – 25.12.2018

The player duplicated an account, which was banned, and he only had one account. But this account was also banned, and the player was accused of creating a duplicate account and misusing the casino bonus policy. The player denied his guilt.

 

More about complaint on latestcasinobonuses.ru.

Amount:

16 USD

Decision:

The complaint was closed as unresolved, the casino did not provide enough reasons to positively address the problem.

A banned account and winnings confiscation – 20.04.2019

The player made a deposit of 1,000 Euros, and received a 100% bonus. He started to play with bets of 20 and 25 Euros, later there were big winnings. When the wager of the bonus was 99.68%, the player was thrown off the game, and he could not play. Tech supported asked for documents and a Skype video conference. After verification the account was blocked for breaching the rules of the casino, and the player was offered the deposit back minus 25% commission. The player did not agree with this decision.

 

More about complaint on latestcasinobonuses.ru.

Amount:

16 900 USD

Decision:

The player was accused of having a few accounts. On 26.04.2019 the issue was not resolved yet.

Player Reviews (0)

Pros

  • Quick reply in live chat
  • 24/7 customer support
  • Wide range of payment systems
  • Live Casino

Cons

  • Unresolved complaints
  • No phone support

Player Complaints

A player was accused of using cheating programs – 30.04.2018

The player opened an account in 2016, he played a lot, made deposits and withdrew his winnings. On 08.04.2018 he requested a withdrawal of 10,483 Euros, and the account was blocked. The player received a response that the security service discovered suspicious activity on his account. After verification, the player was accused of manipulating the slots, and that the player made 22 bets with a value of 0.00 Euros and won 54.84 Euros. The player completely denied he had manipulated the slots during games.

 

More about complaint on askgamblers.com.

Amount:

10 483 EUR

Decision:

The casino refused to pay the player all of the money that he had at the time of blocking, and returned only the deposits. The complaint was not closed as resolved, and the casino did not provide evidence that the player had been cheating.

Banned account – 25.12.2018

The player duplicated an account, which was banned, and he only had one account. But this account was also banned, and the player was accused of creating a duplicate account and misusing the casino bonus policy. The player denied his guilt.

 

More about complaint on latestcasinobonuses.ru.

Amount:

16 USD

Decision:

The complaint was closed as unresolved, the casino did not provide enough reasons to positively address the problem.

A banned account and winnings confiscation – 20.04.2019

The player made a deposit of 1,000 Euros, and received a 100% bonus. He started to play with bets of 20 and 25 Euros, later there were big winnings. When the wager of the bonus was 99.68%, the player was thrown off the game, and he could not play. Tech supported asked for documents and a Skype video conference. After verification the account was blocked for breaching the rules of the casino, and the player was offered the deposit back minus 25% commission. The player did not agree with this decision.

 

More about complaint on latestcasinobonuses.ru.

Amount:

16 900 USD

Decision:

The player was accused of having a few accounts. On 26.04.2019 the issue was not resolved yet.

Casino Bonuses

100% up to 1,000 EUR/USD on 1st Deposit

  • Wagering Requirements: 35x
  • Promo code: Not
  • Withdrawal limit: Not
  • Maximal Bet: 5 EUR
  • Conditions:

    Activate the bonus in your account, make a deposit from 3,000 RUB; 50 EUR/USD; 500 SEK/NOK; 250 PLN; 1,500 THB is required

190 FS for Deposit

  • Wagering Requirements: 30x
  • Promo code: Not
  • Withdrawal limit: Not
  • Maximal Bet: 5 EUR
  • Conditions:

    Confirm email address and phone number, activate the bonus in your account, make a deposit

Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Languages

English
Finnish
French
Georgian
German
Hindi
Italian
Japanese
Kazakh
Norwegian
Polish
Portuguese
Russian
Spanish
Thai
Turkish
Vietnamese

Restricted Countries

Afghanistan
Australia
Curaçao
France
Hungary
Italy
Latvia
Malta
North Korea
Sweden
USA
Ukraine
United Kingdom

Licenses

Curacao eGaming License № 1668/JAZ.

Player Reviews (0)

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