Pros
- Live Chat
- 24/7 customer support
- Quick reply in live chat
- Mobile version of the site
- Cryptocurrency support
- Live Casino
Cons
- Several country restrictions
- No phone support
Player Complaints
Complaint Resolved
Self exclusion problem in JoyCasino – 08.02.2017
The player made a request to close his account in the beginning of November 2016, and he also asked the casino staff to never contact him again, and also not to inform him about special offers. On January 18th, 2017, casino employees contacted the player, and on January 20th, they made him an offer, and he opened an account again. As a result, the player again lost money that should not have happened after self-exclusion.The casino refused to return the money he had lost.
More about complaint on askgamblers.com.
Amount:
1000 EUR
Decision:
After the complaint was published, and the player provided the evidence, the casino agreed to compensate the amount the player lost after self-exclusion, as well as permanently block the player’s account.
Casino Bonuses
Game Types
Card
Scratch
Keno
Craps
Baccarat
Blackjack
Bingo
Video Poker
Roulette
Slot Machines
Game Providers
Payment Methods
Languages
Currencies
Ruble
Azerbaijani Manat
Kazakhstani Tenge
Dogecoin
Ethereum
Litecoin
Micro Bitcoin
Toncoin
USD Coin
Tether
Licenses
Curaçao Gaming Authority № OGL/2024/863/0412.
Your Complains
We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.
Owner:
Katch Up N.V.
Official Website: https://joycasino.com/
Founded: 2014
E-mail: support@joycasino.com
Website Languages:
English, Japanese, Korean, Russian
Payment Methods:
- Visa
- MasterCard
- AdvCash
- WebMoney
- Yandex.Money
- Skrill
- Neteller
- ecoPayz
- Paysafecard
- Bitcoin
- Litecoin
- POLi Payments
- Klarna
- Trustly
- Giropay
- EPS
- Rapid Transfer
- Nordea
- eVoucher
- iWallet
- MIR
- Ethereum
- Ripple
- Neosurf
- JCB
- American Express
- ePay.bg
- Discover Card
- Beeline
- Tele2
- MuchBetter
- Jeton
- Bank Transfer
- CASHU
- Cardano
- Binance Coin
- AstroPay
- sbp
- Sticpay
- PAYZ
- Tron
- Tether
- Uzcard
- Wise
- Whalet
- eManat
- Epay
- HUMO
- Polygon (MATIC)
- Mobile Payment
- EcoVoucher
- Apple Pay
- Sky Pay
- Sberbank Online
- T-Bank (Tinkoff)
- Alfa-Bank
- Toncoin
- Solana
- Blik
- Piastrix
- Bybit
- TigerPay
- Kakao Pay
- Rakuten
- Hamster Kombat (HMSTR)
- USDC
- Arbitrum
Minimal Deposit:
4 EUR; 5 USD/USDT
Withdrawal Limit:
- 5,000 EUR/USD
per day - 100,000 EUR/USD
per month
Casino Contacts:
- Live chat
- Telegram
Mobile Version:Yes
App: No
