Pros
- 24/7 customer support
- Quick reply in live chat
- Live Casino
- Mobile friendly
- SSL encryption
Cons
- Several country restrictions
- No phone support
Player Complaints
Complaint Resolved
Self exclusion problem in JoyCasino – 08.02.2017
The player made a request to close his account in the beginning of November 2016, and he also asked the casino staff to never contact him again, and also not to inform him about special offers. On January 18th, 2017, casino employees contacted the player, and on January 20th, they made him an offer, and he opened an account again. As a result, the player again lost money that should not have happened after self-exclusion.The casino refused to return the money he had lost.
More about complaint on askgamblers.com.
Amount:
1000 EUR
Decision:
After the complaint was published, and the player provided the evidence, the casino agreed to compensate the amount the player lost after self-exclusion, as well as permanently block the player’s account.
Casino Bonuses
Game Types
Card
Scratch
Keno
Craps
Baccarat
Blackjack
Bingo
Video Poker
Roulette
Slot Machines
Game Providers
Payment Methods
Languages
Restricted Countries
Currencies
Ruble
Chinese Yuan
Kazakhstani Tenge
Azerbaijani Manat
Tether
Licenses
Antillephone License Curacao N 8048/JAZ2014-006.
Your Complains
We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.
Owner: Darklace Ltd.Pomadorro N.V.
Official Website: https://joycasino.com/
Founded: 2014
E-mail: support@joycasino.com
Website Languages:
Azerbaijani, English, Hindi, Indian English, Japanese, Korean, Russian
Payment Methods:
- AdvCash
- WebMoney
- QIWI
- Yandex.Money
- Skrill
- Neteller
- Promsvyazbank
- ecoPayz
- Paysafecard
- Bitcoin
- Litecoin
- POLi Payments
- Klarna
- Trustly
- Giropay
- EPS
- Rapid Transfer
- Nordea
- eVoucher
- iWallet
- MasterCard
- Visa
- MIR
- Ethereum
- Ripple
- Neosurf
- JCB
- American Express
- ePay.bg
- Discover Card
- Beeline
- Tele2
- MuchBetter
- Jeton
- Bank Transfer
- CASHU
- Cardano
- Binance Coin
- AstroPay
- sbp
- Sticpay
- Jeton Wallet
Minimal Deposit: 5 USD / 150 RUB
Withdrawal Limit:
- 100,000 USD/per month
Casino Contacts:
- Live chat
Mobile Version:Yes
App: Yes
