worldwide

8.7

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

JoyCasino Review

Don’t accept players from United States of America

8.7

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

This casino has Good rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

Self exclusion problem in JoyCasino – 08.02.2017

The player made a request to close his account in the beginning of November 2016, and he also asked the casino staff to never contact him again, and also not to inform him about special offers. On January 18th, 2017, casino employees contacted the player, and on January 20th, they made him an offer, and he opened an account again. As a result, the player again lost money that should not have happened after self-exclusion.The casino refused to return the money he had lost.

 

More about complaint on askgamblers.com.

Amount:

1000 EUR

Decision:

After the complaint was published, and the player provided the evidence, the casino agreed to compensate the amount the player lost after self-exclusion, as well as permanently block the player’s account.

Player Reviews (0)

Pros

  • 24/7 customer support
  • Quick reply in live chat
  • Live Casino
  • Mobile friendly
  • SSL encryption

Cons

  • Several country restrictions
  • No phone support

Player Complaints

Self exclusion problem in JoyCasino – 08.02.2017

The player made a request to close his account in the beginning of November 2016, and he also asked the casino staff to never contact him again, and also not to inform him about special offers. On January 18th, 2017, casino employees contacted the player, and on January 20th, they made him an offer, and he opened an account again. As a result, the player again lost money that should not have happened after self-exclusion.The casino refused to return the money he had lost.

 

More about complaint on askgamblers.com.

Amount:

1000 EUR

Decision:

After the complaint was published, and the player provided the evidence, the casino agreed to compensate the amount the player lost after self-exclusion, as well as permanently block the player’s account.

Casino Bonuses

100-200% up to 2,000 EUR on 1st Deposit + 200 FS

  • Wagering Requirements: 30x
  • Promo code: Not
  • Withdrawal limit: 10x of the bonus amount
  • Maximal Bet: Not
  • Conditions:

    Minimum deposit from 20 USD is required. Bonus 100% up to 2,000 EUR, Bonus 150% up to 300 EUR, Bonus 200% up to 50 EUR + 200 FS

100% up to 300 EUR on 2nd Deposit

  • Wagering Requirements: 25x
  • Promo code: Not
  • Withdrawal limit: 10x of the bonus amount
  • Maximal Bet: Not
  • Conditions:

    Minimum deposit from 40 USD is required

50% up to 400 EUR on 3rd Deposit

  • Wagering Requirements: 25x
  • Promo code: Not
  • Withdrawal limit: 10x of the bonus amount
  • Maximal Bet: Not
  • Conditions:

    Minimum deposit from 50 USD is required

Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Game Providers

Languages

Arabic
Bulgarian
English
Finnish
German
Italian
Japanese
Norwegian
Polish
Portuguese
Romanian
Russian
Spanish
Swedish
Ukrainian

Restricted Countries

Australia
Belgium
Czech Republic
Denmark
France
Germany
Hong Kong
Hungary
Italy
Latvia
Macao
Netherlands
Portugal
Slovakia
Spain
Sweden
Switzerland
Taiwan
USA
United Kingdom

Licenses

Antillephone License Curacao N 8048/JAZ2014-006.

Player Reviews (0)

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