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8.3

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

Joo Casino Review

Don’t accept players from United States of America

8.3

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

This casino has Good rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

Confiscation of winnings and account closure – 28.03.2017

On 23.03.2017 a player received a bonus offer in his email, and he decided to make a deposit of 100 Euros, and received a 70% bonus (70 Euros). The player began to play, chose a game from Netent, and played 5 Euros per spin. The player said that he had carefully read the conditions, and the game was not excluded from games with bonuses. The player won 3,000 Euros. The next day he received a letter from the casino informing him that his winnings were being confiscated due to misuse of bonuses, that his deposits would be paid back to him, and his account was closed. The player claimed that he did not misuse the bonuses, and he did not agree with the decision of the casino.

 

More about complaint on askgamblers.com.

Amount:

3003 EUR

Decision:

The casino refused to provide the player with evidence regarding the violation of their bonus policy, the complaint was closed as unresolved.

Player Reviews (0)

Pros

  • Live chat
  • Mobile friendly
  • Live Casino

Cons

  • Small selection of table games

Player Complaints

Confiscation of winnings and account closure – 28.03.2017

On 23.03.2017 a player received a bonus offer in his email, and he decided to make a deposit of 100 Euros, and received a 70% bonus (70 Euros). The player began to play, chose a game from Netent, and played 5 Euros per spin. The player said that he had carefully read the conditions, and the game was not excluded from games with bonuses. The player won 3,000 Euros. The next day he received a letter from the casino informing him that his winnings were being confiscated due to misuse of bonuses, that his deposits would be paid back to him, and his account was closed. The player claimed that he did not misuse the bonuses, and he did not agree with the decision of the casino.

 

More about complaint on askgamblers.com.

Amount:

3003 EUR

Decision:

The casino refused to provide the player with evidence regarding the violation of their bonus policy, the complaint was closed as unresolved.

Casino Bonuses

100% up to 100 EUR/USD on 1st Deposit + 100 FS

  • Wagering Requirements: 50x
  • Promo code: Not
  • Withdrawal limit: 20 EUR/USD (free spins)
  • Maximal Bet: 5 EUR/USD
  • Conditions:

    Minimum deposit from 20 EUR/USD is required

50% up to 100 EUR/USD on 2nd Deposit

  • Wagering Requirements: 50x
  • Promo code: Not
  • Withdrawal limit: Not
  • Maximal Bet: 5 EUR/USD
  • Conditions:

    Minimum deposit from 20 EUR/USD is required

75% up to EUR/USD on 3rd Deposit

  • Wagering Requirements: 50x
  • Promo code: Not
  • Withdrawal limit: Not
  • Maximal Bet: 5 EUR/USD
  • Conditions:

    Minimum deposit from 20 EUR/USD is required

Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Languages

Australian English
English
Finnish
German
Japanese
New Zealand English
Norwegian
Polish
Portuguese
Russian
Spanish

Restricted Countries

Curaçao
France
French Polynesia
Guadeloupe
Guiana
Israel
Lithuania
Martinique
Netherlands
New Caledonia
Reunion
Saint Martin
Spain
USA
United Kingdom
Wallis and Futuna

Licenses

Antillephone License Curacao № 8048/JAZ.

Player Reviews (0)

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