Pros
- Live chat
- 24/7 customer support
- Mobile friendly
- Live Casino
Cons
- Several country restrictions
Player Complaints
Complaint Resolved
Missing money while playing on slots – 22.01.2018
On 05.01.2018 the player had a problem while he was playing on one of the slots by EGT . He got a jackpot, and he won 4,000 Rubles. But his balance became 9,000 Rubles. Although at the time of jackpot hit, the balance was 12,000 Rubles,this means that 3,000 Rubles disappeared from his balance.Technical support answered that they would deal with this situation and inform the player. After a while technical support informed him that the missing money was lost by the player who did not agree with this decision.
More about complaint on latestcasinobonuses.ru.
Amount:
3 000 RUB
Decision:
On 23.01.2018 the dispute was resolved. The investigation lasted 3 weeks, and the missing funds were paid back to the player’s account.
Casino Bonuses
Game Types
Card
Scratch
Keno
Craps
Baccarat
Blackjack
Bingo
Video Poker
Roulette
Slot Machines
Game Providers
Payment Methods
Languages
Restricted Countries
Currencies
Ruble
Kazakhstani Tenge
Romanian Leu
Thai Baht
Dong
Licenses
License Curacao № 8048/JAZ2012-009.
Player
Сергей Смех
26.07.2019
3 дня обрабатывали вывод средств и в итоге получил отказ, они мотивировали, что это тех.неполадки провайдера, полная чушь.
Your Complains
We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.
Owner: Brivio Limited
Official Website: https://vulkanvegas.com/
Founded: 2016
E-mail: support@vulkanvegas.com
Website Languages:
Canadian English, Canadian French, Chilean Spanish, Chinese, English, Finnish, German, Hungarian, Japanese, Peruvian Spanish, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Vietnamese
Payment Methods:
- MasterCard
- Visa
- Maestro
- Cirrus
- MIR
- Entropay
- ecoPayz
- Neteller
- AstroPay
- PAYEER
- QIWI
- Promsvyazbank
- Skrill
- Sberbank Online
- WebMoney
- Yandex.Money
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- MuchBetter
- Rapid Transfer
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- Dragonpay
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- Apple Pay
- Venus Point
- Neosurf
- Google Pay
- JCB
- Giropay
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- Bradesco
- 7-Eleven
- Banorte
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- Coins.ph
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- Binance
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- Tele2
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Minimal Deposit: 10 EUR/USD
Withdrawal Limit:
- 250 000 EUR/month
Casino Contacts:
- Live chat
- Phone
Mobile Version:Yes
App: No
Player
Сергей Смех
26.07.2019
3 дня обрабатывали вывод средств и в итоге получил отказ, они мотивировали, что это тех.неполадки провайдера, полная чушь.