worldwide

7.2

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

Casino-X Review

Don’t accept players from United States of America

7.2

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

This casino has Good rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

A banned account – 17.12.2017

The player claimed that when he was logging into the casino, by accident he clicked on the button “Login using social media account”and logged in using his account on mail.ru. Then, as usual, he logged in using the main account. The player made 15 deposits during a year. After the first withdrawal, the main account was verified. The next day Casino-X blocked his account and sent a letter saying that the player breached paragraph 5.5 of the rules (multi-accounting). The player claimed that he did not breach the rules.

 

More about complaint on latestcasinobonuses.ru.

Amount:

250 USD

Decision:

The issue was not resolved, and the casino stopped co-operation to find a solution.

Problem with money withdrawal in Crimea – 14.02.2017

A player from Sevastopol (Crimea) set up an account on May 19th, 2013, when all Ukrainian players had the permission to play in casinos. The player did not receive any warnings or similar information about bans in this casino. His account was fully verified by his passport, utility bills, telephone, and all personal data. In December 2016 the problems started, when the player provided his passport data and phone number, which were changed into Russian after March 18th, 2014. The player’s account was blocked with the amount of 2,736 Dollars on the balance.

 

More about complaint on thepogg.com.

Amount:

2736 USD

Decision:

The issue was not resolved, and the casino stopped co-operation with thepogg.com to solve the issue.

Blocked account and amount of 450 Dollars – 10.10.2018

A citizen of Ukraine set up a new account on the Casino-x, providing the information that he is a citizen of Ukraine. Later he made a deposit of 450 Dollars. He played a few games, and the player’s account was blocked. The manager of tech support said that Ukrainian citizens are forbidden to play in this casino. But the player claimed that the country was mentioned on the registration page, and there were no restrictions on the registration.

 

More about complaint on latestcasinobonuses.ru.

Amount:

450 USD

Decision:

The issue was not resolved, and the casino stopped co-operation in order to find a solution.

Player Reviews (0)

Pros

  • 24/7 customer support
  • Quick reply in live chat
  • Mobile friendly
  • Live Casino

Cons

  • Several country restrictions

Player Complaints

A banned account – 17.12.2017

The player claimed that when he was logging into the casino, by accident he clicked on the button “Login using social media account”and logged in using his account on mail.ru. Then, as usual, he logged in using the main account. The player made 15 deposits during a year. After the first withdrawal, the main account was verified. The next day Casino-X blocked his account and sent a letter saying that the player breached paragraph 5.5 of the rules (multi-accounting). The player claimed that he did not breach the rules.

 

More about complaint on latestcasinobonuses.ru.

Amount:

250 USD

Decision:

The issue was not resolved, and the casino stopped co-operation to find a solution.

Problem with money withdrawal in Crimea – 14.02.2017

A player from Sevastopol (Crimea) set up an account on May 19th, 2013, when all Ukrainian players had the permission to play in casinos. The player did not receive any warnings or similar information about bans in this casino. His account was fully verified by his passport, utility bills, telephone, and all personal data. In December 2016 the problems started, when the player provided his passport data and phone number, which were changed into Russian after March 18th, 2014. The player’s account was blocked with the amount of 2,736 Dollars on the balance.

 

More about complaint on thepogg.com.

Amount:

2736 USD

Decision:

The issue was not resolved, and the casino stopped co-operation with thepogg.com to solve the issue.

Blocked account and amount of 450 Dollars – 10.10.2018

A citizen of Ukraine set up a new account on the Casino-x, providing the information that he is a citizen of Ukraine. Later he made a deposit of 450 Dollars. He played a few games, and the player’s account was blocked. The manager of tech support said that Ukrainian citizens are forbidden to play in this casino. But the player claimed that the country was mentioned on the registration page, and there were no restrictions on the registration.

 

More about complaint on latestcasinobonuses.ru.

Amount:

450 USD

Decision:

The issue was not resolved, and the casino stopped co-operation in order to find a solution.

Casino Bonuses

100-200% up to 2,000 EUR/USD on 1st Deposit + 200 FS

  • Wagering Requirements: 30x
  • Promo code: Not
  • Withdrawal limit: 10x of the amount of bonus
  • Maximal Bet: Not
  • Conditions:

    Minimum deposit from 20 EUR/USD is required. Bonus 100% up to 2,000 EUR, Bonus 150% up to 300 EUR, Bonus 200% up to 50 EUR + 200 FS

100% up to 300 EUR/USD on 2nd Deposit

  • Wagering Requirements: 25x
  • Promo code: Not
  • Withdrawal limit: 10x of the amount of bonus
  • Maximal Bet: Not
  • Conditions:

    Minimum deposit from 40 EUR/USD is required

50% up to 400 EUR/USD on 3rd Deposit

  • Wagering Requirements: 25x
  • Promo code: Not
  • Withdrawal limit: 10x of the amount of bonus
  • Maximal Bet: Not
  • Conditions:

    Minimum deposit from 50 EUR/USD is required

Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Languages

Arabic
Bulgarian
English
Finnish
German
Italian
Japanese
Norwegian
Polish
Portuguese
Romanian
Russian
Spanish
Swedish
Ukrainian

Restricted Countries

Australia
Belgium
Czech Republic
Denmark
France
Germany
Hong Kong
Hungary
Italy
Latvia
Macao
Netherlands
Portugal
Slovakia
Spain
Sweden
Switzerland
Taiwan
USA
United Kingdom

Licenses

Antillephone License Curacao № 8048/JAZ2014-006.

Player Reviews (0)

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