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6.3

Questionably

We give to casino rating Questionable if casino didn’t solve complaints or treated some players unfair in the past. The experts doesn’t recommend casinos with rating Questionable.

Bonanza Game Review

Don’t accept players from United States of America

6.3

Questionably

We give to casino rating Questionable if casino didn’t solve complaints or treated some players unfair in the past. The experts doesn’t recommend casinos with rating Questionable.

This casino has Questionable rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

Refusal to cash out and closure of the account – 31.05.2018

On April 4th, 2018, the player won 500 Euros and ordered a withdrawal. The casino requested documents that the player sent successfully. Then on June 28th, the player won 1,600 Euros, resubmitted the documents, and waited for payment of the money. A few days later his account was blocked without any reason.

 

More about complaint on askgamblers.com.

Amount:

2100 EUR

Decision:

The casino did not provide enough evidence that the player had breached the rules, and the complaint was closed as unresolved.

Delay in cash out – 09.04.2019

The player requested to withdraw an amount of 867 Euros, and he received an amount of 317 Euros the next day. The player claimed that partial payment is not specified by the rules. Tech support did not provide any reason as to why it was done in such a way, and asked to wait for the withdrawal of the remaining amount.

 

More about complaint on askgamblers.com.

Amount:

550 EUR

Decision:

On 20.04.2019 the player had not received the remaining amount, and he also had no answer from the casino, the complaint was closed as unresolved.

Confiscation of winnings of 3,701 Euros – 02.05.2019

On April 25th, the player logged in and made a deposit of 100 Euros. He played for several hours, and increased his balance to 3,801 Euros. Then he decided to cash out. The player sent documents that were approved. Nevertheless, on the same day he received an email saying that players from Sweden were not accepted for the game due to new Swedish law. His account was closed, and the deposit was paid back. The player did not agree with this decision of the casino, as there were no warnings and limitations before.

 

More about complaint on askgamblers.com.

Amount:

3801 EUR

Decision:

On 14.05.2019 the compaint was closed as unresolved.

Player Reviews (0)

Pros

  • Live Chat
  • 24/7 customer support
  • Mobile friendly
  • SSL encryption
  • Live Dealers

Cons

  • Unresolved complaints

Player Complaints

Refusal to cash out and closure of the account – 31.05.2018

On April 4th, 2018, the player won 500 Euros and ordered a withdrawal. The casino requested documents that the player sent successfully. Then on June 28th, the player won 1,600 Euros, resubmitted the documents, and waited for payment of the money. A few days later his account was blocked without any reason.

 

More about complaint on askgamblers.com.

Amount:

2100 EUR

Decision:

The casino did not provide enough evidence that the player had breached the rules, and the complaint was closed as unresolved.

Delay in cash out – 09.04.2019

The player requested to withdraw an amount of 867 Euros, and he received an amount of 317 Euros the next day. The player claimed that partial payment is not specified by the rules. Tech support did not provide any reason as to why it was done in such a way, and asked to wait for the withdrawal of the remaining amount.

 

More about complaint on askgamblers.com.

Amount:

550 EUR

Decision:

On 20.04.2019 the player had not received the remaining amount, and he also had no answer from the casino, the complaint was closed as unresolved.

Confiscation of winnings of 3,701 Euros – 02.05.2019

On April 25th, the player logged in and made a deposit of 100 Euros. He played for several hours, and increased his balance to 3,801 Euros. Then he decided to cash out. The player sent documents that were approved. Nevertheless, on the same day he received an email saying that players from Sweden were not accepted for the game due to new Swedish law. His account was closed, and the deposit was paid back. The player did not agree with this decision of the casino, as there were no warnings and limitations before.

 

More about complaint on askgamblers.com.

Amount:

3801 EUR

Decision:

On 14.05.2019 the compaint was closed as unresolved.

Casino Bonuses

Registration No Deposit Bonus 100 FS on Aztec Bonanza

  • Wagering Requirements: 20x
  • Promo code: Not
  • Withdrawal limit:
    30 USD/EUR; 2,000 RUB
  • Maximal Bet:
    3 USD/EUR; 200 RUB
  • Conditions:

    Register, verify email address and phone number

150% up to 150 EUR/USD on 1st Deposit

  • Wagering Requirements: 35x
  • Promo code: FIRST
  • Withdrawal limit: Not
  • Maximal Bet:
    3 USD/EUR; 200 RUB; 12 PLN; 25 NOK
  • Conditions:

    Minimum deposit from 20 USD/EUR; 1,200 RUB; 80 PLN; 180 NOK is required. Enter the promo code FIRST during the deposit

100% up to 200 USD/EUR on 2nd Deposit

  • Wagering Requirements: 35x
  • Promo code: SECOND
  • Withdrawal limit: Not
  • Maximal Bet: 3 USD/EUR
  • Conditions:

    Minimum deposit from 20 EUR/USD is required, promo code SECOND

Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Languages

English
Finnish
German
Korean
Norwegian
Polish
Russian
Swedish

Restricted Countries

Cyprus
France
Hungary
Lithuania
Netherlands
Russia
Slovakia
Sweden
USA
United Kingdom

Licenses

Curacao E-Gaming License № 1668/JAZ.

Player Reviews (0)

Your Complains

We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.




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