worldwide

8.8

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

King Billy Review

Don’t accept players from United States of America

8.8

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

This casino has Good rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

Self exclusion problem – 31.08.2017

The player closed his account using self-exclusion, as he did not want to play anymore. Some time later the player decided to start playing again, and asked tech support to open an account, and that was done. Then the player continued to play, although the casino should not have allowed this after self-exclusion.

 

More about complaint on askgamblers.com.

Amount:

R 20 000

Decision:

The issue was resolved, and the casino found a compromise.

A banned account and cancelled cash out – 26.07.2019

The player won in King Billy, completed all the necessary steps, and sent all the relevant documents to verify his account. Everything was approved and accepted. But then the player could not log into his account. Tech support explained that his account was banned because the player used the phone of another person (who was also registered in this casino). The player explained that this was not done for cheating, and the explanation was accepted by the casino. The player could log in but he could not withdraw the money.

 

More about complaint on askgamblers.com.

Amount:

There is no accurate information.

Decision:

The complaint is still under consideration, the player has not confirmed that he received his money.

Missing money from the account – 09.10.2018

The player received a bonus of 7,500 Rubles with the wager 35. The player who lost and won the wager had slightly over 400,000 Rubles on his balance. After 100% win the balance was 15,000 Rubles, and it was not clear what had happened to the remaining amount.

Amount:

5900 USD

Decision:

The casino did not want to co-operate to find a solution, the complaint was closed as unresolved.

Player Reviews (0)

Pros

  • Great selection of bonuses
  • Live chat
  • 24/7 customer support
  • Mobile friendly
  • Live Casino
  • Cryptocurrency support

Cons

  • Several country restrictions

Player Complaints

Self exclusion problem – 31.08.2017

The player closed his account using self-exclusion, as he did not want to play anymore. Some time later the player decided to start playing again, and asked tech support to open an account, and that was done. Then the player continued to play, although the casino should not have allowed this after self-exclusion.

 

More about complaint on askgamblers.com.

Amount:

R 20 000

Decision:

The issue was resolved, and the casino found a compromise.

A banned account and cancelled cash out – 26.07.2019

The player won in King Billy, completed all the necessary steps, and sent all the relevant documents to verify his account. Everything was approved and accepted. But then the player could not log into his account. Tech support explained that his account was banned because the player used the phone of another person (who was also registered in this casino). The player explained that this was not done for cheating, and the explanation was accepted by the casino. The player could log in but he could not withdraw the money.

 

More about complaint on askgamblers.com.

Amount:

There is no accurate information.

Decision:

The complaint is still under consideration, the player has not confirmed that he received his money.

Missing money from the account – 09.10.2018

The player received a bonus of 7,500 Rubles with the wager 35. The player who lost and won the wager had slightly over 400,000 Rubles on his balance. After 100% win the balance was 15,000 Rubles, and it was not clear what had happened to the remaining amount.

Amount:

5900 USD

Decision:

The casino did not want to co-operate to find a solution, the complaint was closed as unresolved.

Casino Bonuses

Registration No Deposit Bonus 11 FS on Jungle Spirit

  • Wagering Requirements: 49x
  • Promo code: Not
  • Withdrawal limit: 15 EUR
  • Maximal Bet:
    Minimum in the Jungle Spirit slot
  • Conditions:

    You should register using our affiliate link. Bonus is credited automatically after registration

100% up to 200 EUR/USD; 1 BTC on 1st Deposit + 200 FS

  • Wagering Requirements: 30x
  • Promo code: Not
  • Withdrawal limit: Not
  • Maximal Bet:
    5 EUR/USD; 250 RUB
  • Conditions:

    Minimum deposit from 10 EUR/USD; 500 RUB is required (free spins on Starburst or Fruit Zen)

50% up to 200 EUR/USD, 1 BTC on 2nd Deposit

  • Wagering Requirements: 30x
  • Promo code: WELCOME2
  • Withdrawal limit: Not
  • Maximal Bet:
    5 EUR/USD, 250 RUB
  • Conditions:

    Make a deposit from 10 EUR/USD, 500 RUB with a promotional code WELCOME2

25% up to 300 EUR/USD; 1.5 BTC on 3rd Deposit

  • Wagering Requirements: 30x
  • Promo code: WELCOME3
  • Withdrawal limit: Not
  • Maximal Bet:
    5 EUR/USD; 250 RUB
  • Conditions:

    Make a deposit from 10 EUR/USD; 500 RUB, with a promo code WELCOME3

51% Cryptocurrency Deposit Bonus up to 51 mBTC

  • Wagering Requirements: 30x
  • Promo code: MINE
  • Withdrawal limit: Not
  • Maximal Bet: 0.25 mBTC
  • Conditions:

    Make a deposit of 10 mBTC; 100 mETH; 100 mBCH; 1 LTC with the promo code MINE

Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Languages

Australian English
Canadian English
English
Finnish
German
Japanese
New Zealand English
Norwegian
Russian
South African English

Restricted Countries

American Samoa
Crimea
Curaçao
Estonia
France
French Polynesia
Guadeloupe
Guiana
Israel
Martinique
Netherlands
New Caledonia
Portugal
Reunion
Romania
Slovakia
Spain
U.S. Minor Outlying Islands
U.S. Virgin Islands
USA
Ukraine
United Kingdom
Wallis and Futuna

Licenses

Curacao License № 8048/JAZ2014-012.

Player Reviews (0)

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