Pros
- Live chat
- 24/7 customer support
- Mobile friendly
- Live dealers
Cons
- Deposit methods more than withdrawal methods
Player Complaints
Complaint Resolved
Problems with money withdrawal – 26.03.2019
The player won 100 Euros and decided to withdraw funds. He made a deposit using ecopayz, but because Visa and other methods were the only way to withdraw money, the player made an additional deposit of 20 Euros to activate this withdrawal method. Tech support informed in the chat that the player should bet these 20 Euros before cashing out. Thus, the player lost 20 Euros, and still could not withdraw the winnings.
More about complaint on askgamblers.com.
Amount:
100 EUR
Decision:
The casino admitted that the chat agent who asked the player to make a deposit in order to active the withdrawal method made a mistake. The deposit should not be wagered, so 20 Euros were paid back to the player’s account, and the whole amount was transferred using ecoPayz.
Game Types
Card
Scratch
Keno
Craps
Baccarat
Blackjack
Bingo
Video Poker
Roulette
Slot Machines
Game Providers
Payment Methods
Languages
Currencies
Ruble
Belarusian Ruble
Uzbekistani Soʻm
Thai Baht
Kazakhstani Tenge
Indonesian Rupiah
Malaysian Ringgit
Romanian Leu
Dong
Licenses
No license information.
Your Complains
We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.
Owner: JocSolutions Limited
Official Website: https://ivicasino.com/
Founded: 2018
E-mail: support@ivicasino.com
Website Languages:
Chinese, English, German, Polish, Portuguese, Romanian, Russian, Turkish, Ukrainian
Payment Methods:
- MasterCard
- Visa
- Neteller
- Skrill
- QIWI
- Yandex.Money
- Bitcoin
- Alfa-Bank
- Piastrix
- Perfect Money
- PAYEER
- ecoPayz
- Ethereum
- Interac Online
- Bitcoin Cash
- Litecoin
- Tether
Minimal Deposit: 10 EUR
Withdrawal Limit:
- 1,500 EUR/per day
- 3,000 EUR/per week
- 9,000 EUR/per month
Casino Contacts:
- Live chat
- Phone
Mobile Version:Yes
App: No
