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5

Questionably

We give to casino rating Questionable if casino didn’t solve complaints or treated some players unfair in the past. The experts doesn’t recommend casinos with rating Questionable.

IVI Casino Review

Don’t accept players from United States of America

5

Questionably

We give to casino rating Questionable if casino didn’t solve complaints or treated some players unfair in the past. The experts doesn’t recommend casinos with rating Questionable.

This casino has Questionable rating

Don’t accept players from United States of America
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    • Content
    • Complaints
    • Player Reviews

Player Complaints

Problems with money withdrawal – 26.03.2019

The player won 100 Euros and decided to withdraw funds. He made a deposit using ecopayz, but because Visa and other methods were the only way to withdraw money, the player made an additional deposit of 20 Euros to activate this withdrawal method. Tech support informed in the chat that the player should bet these 20 Euros before cashing out. Thus, the player lost 20 Euros, and still could not withdraw the winnings.

 

More about complaint on askgamblers.com.

Decision:

The casino admitted that the chat agent who asked the player to make a deposit in order to active the withdrawal method made a mistake. The deposit should not be wagered, so 20 Euros were paid back to the player’s account, and the whole amount was transferred using ecoPayz.

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Pros

  • Live chat
  • 24/7 customer support
  • Mobile friendly
  • Live dealers

Cons

  • Deposit methods more than withdrawal methods

Player Complaints

Problems with money withdrawal – 26.03.2019

The player won 100 Euros and decided to withdraw funds. He made a deposit using ecopayz, but because Visa and other methods were the only way to withdraw money, the player made an additional deposit of 20 Euros to activate this withdrawal method. Tech support informed in the chat that the player should bet these 20 Euros before cashing out. Thus, the player lost 20 Euros, and still could not withdraw the winnings.

 

More about complaint on askgamblers.com.

Amount:

100 EUR

Decision:

The casino admitted that the chat agent who asked the player to make a deposit in order to active the withdrawal method made a mistake. The deposit should not be wagered, so 20 Euros were paid back to the player’s account, and the whole amount was transferred using ecoPayz.

Casino Bonuses

Registration No Deposit Bonus 20 FS on Pink Elephants

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  • Withdrawal limit: 50 EUR
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  • Promo code: Not
  • Withdrawal limit: 500 EUR
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  • Conditions:

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50 FS for 2nd Deposit

  • Wagering Requirements: 40x
  • Promo code: Not
  • Withdrawal limit: 500 EUR
  • Maximal Bet:
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  • Conditions:

    Minimum deposit from 20 EUR/200 SEK/80 PLN is required

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30% up to 500 EUR on 3rd Deposit

  • Wagering Requirements: 40x
  • Promo code: Not
  • Withdrawal limit: 500 EUR
  • Maximal Bet:
    10 AUD/EUR/NZD; 15 CAD; 5 CHF; 40 DKK; 500 INR; 50 NOK; 20 PLN; 25 RON; 100 SEK; 100 TRY; 150 UAH; 5 USD
  • Conditions:

    Minimum deposit from 20 EUR/200 SEK/80 PLN is required

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