worldwide

7.9

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

Casinia Review

Don’t accept players from United States of America

7.9

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

This casino has Good rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

A banned account – 07.02.2018

On 11.29.2017 the player set up his account at Casinia Casino, used a welcome bonus, did not breach any rules, and won a big sum of 9,100 Euros. His account was verified successfully, and he managed to withdraw 4,000 Euros. However, his account was blocked after the withdrawal. The player contacted tech support asking them to provide more information as to the reasons why his account had been banned. The casino suspected the player of breaching various rules such as misuse of bonuses and promotions, abusing the rules of other games.

 

More about complaint on askgamblers.com.

Amount:

9100 EUR

Decision:

The player did not provide any information as to whether or not the issue had been resolved. The complaint was closed as resolved.

Delay in payment of 4,380.90 Euros for over 10 months – 22.09.2018

In 2017, the player won 4,380.90 Euros by playing the slots. He ordered a cash out of the whole amount, and provided all necessary documents that were accepted. Weeks passed, and he did not get the full amount. The player continued to withdraw money, and the winnings went back into the account. It happened a few times without explanation and all his withdrawals were cancelled. The casino contacted the player, saying that he should split his cashing out into 500 Euros. The casino referred to the rules that said the casino can set individual limits for each player.

 

More about complaint on askgamblers.com.

Amount:

4380.90 EUR

Decision:

It took almost a year to get the whole amount. After lengthy correspondence the player managed to withdraw his winnings.

Player Reviews (0)

Pros

  • Live chat
  • 24/7 customer support
  • Mobile friendly
  • Live Casino
  • Wide selection of games

Cons

  • Low withdrawal limits
  • There were problems with understating the limit of payments in the casino network of this owner

Player Complaints

A banned account – 07.02.2018

On 11.29.2017 the player set up his account at Casinia Casino, used a welcome bonus, did not breach any rules, and won a big sum of 9,100 Euros. His account was verified successfully, and he managed to withdraw 4,000 Euros. However, his account was blocked after the withdrawal. The player contacted tech support asking them to provide more information as to the reasons why his account had been banned. The casino suspected the player of breaching various rules such as misuse of bonuses and promotions, abusing the rules of other games.

 

More about complaint on askgamblers.com.

Amount:

9100 EUR

Decision:

The player did not provide any information as to whether or not the issue had been resolved. The complaint was closed as resolved.

Delay in payment of 4,380.90 Euros for over 10 months – 22.09.2018

In 2017, the player won 4,380.90 Euros by playing the slots. He ordered a cash out of the whole amount, and provided all necessary documents that were accepted. Weeks passed, and he did not get the full amount. The player continued to withdraw money, and the winnings went back into the account. It happened a few times without explanation and all his withdrawals were cancelled. The casino contacted the player, saying that he should split his cashing out into 500 Euros. The casino referred to the rules that said the casino can set individual limits for each player.

 

More about complaint on askgamblers.com.

Amount:

4380.90 EUR

Decision:

It took almost a year to get the whole amount. After lengthy correspondence the player managed to withdraw his winnings.

Casino Bonuses

100% up to 500 EUR/USD on 1st Deposit + 200 FS

  • Wagering Requirements: 30x
  • Promo code: Not
  • Withdrawal limit: Not
  • Maximal Bet:
    5 EUR/USD; 20 PLN; 50 NOK; 2,000 HUF; 8 CAD; 350 RUB
  • Conditions:

    Minimum deposit from 20 EUR/USD; 80 PLN; 200 NOK; 6,000 HUF; 30 CAD; 1,200 RUB is required, write to live chat or e-mail to activate the bonus

50 FS Weekly Reload Bonus

  • Wagering Requirements: 30x
  • Promo code: Not
  • Withdrawal limit: Not
  • Maximal Bet:
    5 EUR/USD; 20 PLN; 50 NOK; 2,000 HUF; 8 CAD; 350 RUB
  • Conditions:

    Minimum deposit from 20 EUR/USD; 80 PLN; 200 NOK; 6,000 HUF; 30 CAD; 1,200 RUB is required, write to live chat or e-mail to activate the bonus

50% Weekend Reload Bonus up to 700 EUR + 50 FS

  • Wagering Requirements: 30x
  • Promo code: Not
  • Withdrawal limit: Not
  • Maximal Bet:
    350 RUB; 5 EUR/USD; 20 PLN; 50 NOK; 2,000 HUF; 8 CAD
  • Conditions:

    Minimum deposit on Fri/Sat/Sun from 20 EUR/USD; 1,200 RUB (50% bonus) or from 55 EUR/USD; 3,500 RUB (50% bonus+free spins) is required, write to live chat or e-mail to activate the bonus

Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Languages

English
Finnish
German
Hungarian
Japanese
Norwegian
Portuguese
Russian

Restricted Countries

Afghanistan
Australia
Belarus
Bulgaria
Crimea
Curaçao
Cyprus
France
Iran
Iraq
Israel
Malta
Moldova
Netherlands
Slovakia
Sweden
USA
Ukraine
United Kingdom

Licenses

E-Gaming License #8048/JAZ2016-064.

Player Reviews (0)

Leave a Reply

Your E-mail will not publish. All (*) marked fields are required.

Your Complains

We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.




*

code

Leave Complaint
arrow

To improve your user experience, we use cookies.

By clicking any link on this page you are giving your consent for us to set cookies.