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6.9

Questionably

We give to casino rating Questionable if casino didn’t solve complaints or treated some players unfair in the past. The experts doesn’t recommend casinos with rating Questionable.

Cadoola Review

Don’t accept players from United States of America

6.9

Questionably

We give to casino rating Questionable if casino didn’t solve complaints or treated some players unfair in the past. The experts doesn’t recommend casinos with rating Questionable.

This casino has Questionable rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

Minimal withdrawal was decreased and delay in payments – 04.02.2019

The player won a large amount, and had 21,500 Euros on his account. The account was already verified. A few days later, the casino lowered the maximum withdrawal limit from 500 to 300 Euros giving no reasons. Payments were also delayed, and the player could withdraw max 3 times weekly, and every two weeks he could only withdraw 2 times due to1-day delay between withdrawals. So the player could only cash out 900 Euros weekly at most. Tech support referred to the rules that they can set an individual payment schedule. The player demanded to review the limits.

 

More about complaint on askgamblers.com.

Decision:

The withdrawal limit was increased, but delays between payments increased according to the individual schedule. On 17.02.2019 the player withdrew the remaining part of the winnings.

A problem with payment methods while cashing out – 14.12.2018

On 06.12.2018 the player made a deposit in bitcoin, which was converted into 12.61 Euros. The player won 40 Euros. The player tried to withdraw funds using the deposit method (bitcoin), but received a letter saying that the withdrawal was canceled, and that the casino did not use bitcoin any longer. The player was offered Visa card, the only available withdrawal option at that time, but his bank worked only with Mastercard.

 

More about complaint on askgamblers.com.

Amount:

21500 EUR

Decision:

The player had to open an account in another bank to have a VISA card. After that he made a deposit using the card, and provided documents for verification. Only then the player managed to withdraw money.

Player Reviews (0)

Pros

  • Multilingual Live Chat
  • 24/7 customer support
  • Mobile friendly
  • Live Casino

Cons

  • Average withdrawal limits
  • The casino can change the withdrawal schedule individually

Player Complaints

Minimal withdrawal was decreased and delay in payments – 04.02.2019

The player won a large amount, and had 21,500 Euros on his account. The account was already verified. A few days later, the casino lowered the maximum withdrawal limit from 500 to 300 Euros giving no reasons. Payments were also delayed, and the player could withdraw max 3 times weekly, and every two weeks he could only withdraw 2 times due to1-day delay between withdrawals. So the player could only cash out 900 Euros weekly at most. Tech support referred to the rules that they can set an individual payment schedule. The player demanded to review the limits.

 

More about complaint on askgamblers.com.

Amount:

60 EUR

Decision:

The withdrawal limit was increased, but delays between payments increased according to the individual schedule. On 17.02.2019 the player withdrew the remaining part of the winnings.

A problem with payment methods while cashing out – 14.12.2018

On 06.12.2018 the player made a deposit in bitcoin, which was converted into 12.61 Euros. The player won 40 Euros. The player tried to withdraw funds using the deposit method (bitcoin), but received a letter saying that the withdrawal was canceled, and that the casino did not use bitcoin any longer. The player was offered Visa card, the only available withdrawal option at that time, but his bank worked only with Mastercard.

 

More about complaint on askgamblers.com.

Amount:

21500 EUR

Decision:

The player had to open an account in another bank to have a VISA card. After that he made a deposit using the card, and provided documents for verification. Only then the player managed to withdraw money.

Casino Bonuses

120% up to 240 EUR on 1st Deposit + up to 100 FS

  • Wagering Requirements: 35x (Bonus); 40х (FS)
  • Promo code: Not
  • Withdrawal limit: Not
  • Maximal Bet:
    5 EUR/USD; 22.5 PLN; 50 NOK; 2 000 HUF; 7.5 CAD
  • Conditions:

    Minimum deposit from 20 EUR/USD (120% bonus + 30 FS); from 50 EUR/USD (120% bonus + 70 FS) or from 100 EUR/USD (120% bonus + 100 FS) is required, activate in the section "My bonuses" in your profile.

Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Languages

Australian English
Brazilian Portuguese
Canadian English
English
Finnish
French
German
Hungarian
Indian English
Italian
New Zealand English
Norwegian
Polish
Russian
Spanish

Restricted Countries

Afghanistan
Belarus
Belgium
Bulgaria
Crimea
Curaçao
Cyprus
Denmark
Estonia
Iran
Iraq
Israel
Ivory Coast
Lithuania
Malta
Moldova
Netherlands
North Korea
Portugal
Romania
Russia
Sweden
USA
Ukraine
United Kingdom

Licenses

Antillephone E-Gaming License № 8048/JAZ2020-001.

Player Reviews (0)

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Your Complains

We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.

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