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6.9

Questionably

We give to casino rating Questionable if casino didn’t solve complaints or treated some players unfair in the past. The experts doesn’t recommend casinos with rating Questionable.

Bob Review

Don’t accept players from United States of America

6.9

Questionably

We give to casino rating Questionable if casino didn’t solve complaints or treated some players unfair in the past. The experts doesn’t recommend casinos with rating Questionable.

This casino has Questionable rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

The problem with self-exclusion – 31.03.2019

On March 26th, 2019 a player began playing in several casinos that are owned by N1 Interactive Ltd. While playing in these casinos, the player found that he was losing too much money, and the game was out of control, so he decided to self-exclude himself from the casino. An hour later the player set an account on Bobcasino (also owned by N1 Interactive Ltd), and was surprised that he was not excluded from this casino. According to the rules, if a player is excluded from a casino that is owned by one owner, then auto self-exclusion is applied to all casinos owned by this owner. As a result, the player lost 1,850 Euros.

 

More about complaint on askgamblers.com.

Amount:

1850 EUR

Decision:

The player was compensated and was given back all of the money he lost after he had self-excluded himself from the casinos. The issue was solved.

Banned account – 27.05.2019

On 24.05.2019 the player deposited a balance of 3,900 Rubles. He played over an hour, and decided to withdraw the money. An hour later, the withdrawal was canceled, and when the player was trying to log in, he saw a pop-up notification that his account was disabled. Tech support answered that several accounts were registered from one IP. The player had a second account about a year ago, but finally, after he consulted with tech support, the second account was blocked, and the player was allowed to play using his main account.

 

More about complaint on latestcasinobonuses.ru.

Decision:

The Casino refused co-operation to solve the issue, so the complaint was closed as unresolved.

Player Reviews (0)

Pros

  • Live chat
  • 24/7 customer support
  • Mobile friendly
  • Live Casino
  • 128-bit SSL encryption

Cons

  • Limited number of table games

Player Complaints

The problem with self-exclusion – 31.03.2019

On March 26th, 2019 a player began playing in several casinos that are owned by N1 Interactive Ltd. While playing in these casinos, the player found that he was losing too much money, and the game was out of control, so he decided to self-exclude himself from the casino. An hour later the player set an account on Bobcasino (also owned by N1 Interactive Ltd), and was surprised that he was not excluded from this casino. According to the rules, if a player is excluded from a casino that is owned by one owner, then auto self-exclusion is applied to all casinos owned by this owner. As a result, the player lost 1,850 Euros.

 

More about complaint on askgamblers.com.

Amount:

1850 EUR

Decision:

The player was compensated and was given back all of the money he lost after he had self-excluded himself from the casinos. The issue was solved.

Banned account – 27.05.2019

On 24.05.2019 the player deposited a balance of 3,900 Rubles. He played over an hour, and decided to withdraw the money. An hour later, the withdrawal was canceled, and when the player was trying to log in, he saw a pop-up notification that his account was disabled. Tech support answered that several accounts were registered from one IP. The player had a second account about a year ago, but finally, after he consulted with tech support, the second account was blocked, and the player was allowed to play using his main account.

 

More about complaint on latestcasinobonuses.ru.

Decision:

The Casino refused co-operation to solve the issue, so the complaint was closed as unresolved.

Casino Bonuses

Registration No Deposit Bonus 10 FS on Book Of Aztec

  • Wagering Requirements: 40x
  • Promo code: Not
  • Withdrawal limit:
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  • Maximal Bet:
    5 EUR/USD; 300 RUB
  • Conditions:

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  • Promo code: BEHAPPY
  • Withdrawal limit:
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  • Maximal Bet:
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  • Wagering Requirements: 40x
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  • Withdrawal limit:
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  • Maximal Bet:
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  • Conditions:

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  • Withdrawal limit:
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  • Maximal Bet:
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  • Conditions:

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Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Languages

Canadian English
Chinese
English
Finnish
French
German
Japanese
New Zealand English
Norwegian
Polish
Portuguese
Russian
Spanish

Restricted Countries

Anguilla
Australia
Belgium
Czech Republic
Estonia
France
French Polynesia
Guadeloupe
Guiana
Italy
Latvia
Lithuania
Martinique
New Caledonia
Reunion
Russia
Saint Martin
Slovakia
Slovenia
Spain
Turkey
USA
United Kingdom
Wallis and Futuna

Licenses

Malta Gaming Authority licences: MGA/B2C/394/2017.

Player Reviews (0)

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