Pros
- Multilingual Live Chat
- 24/7 customer support
- Mobile friendly
- Live Casino
Cons
- There have been problems with withdrawal limit reduction in this owner’s casinos
Player Complaints
Complaint Unresolved
Winnings were not paid out because of accumulated bonuses – 15.01.2019
The player made a deposit of 15,000 Rubles + a bonus of 100%. In total, he needed to wager 30 times the deposit and bonus (900,000 Rubles) which the player did during 8 hours. The balance became 230,000 Rubles. The bonus was wagered fully, but it was still in the player’s profile with 100% status. The player contacted technical support, and they replied that these were technical problems. Later, the account was closed, and technical support explained that the player breached the rule of playing with bonuses, they meant that the player cumulated bonuses, and did not use them immediately.
More about complaint on latestcasinobonuses.ru.
Amount:
3240 USD
Decision:
The issue was not resolved, and the casino refused to reconsider their decision and present evidence that the player had breached the rules.
Casino Bonuses
Game Types
Card
Scratch
Keno
Craps
Baccarat
Blackjack
Bingo
Video Poker
Roulette
Slot Machines
Game Providers
Payment Methods
Languages
Restricted Countries
Currencies
Thai Baht
Indonesian Rupiah
Malaysian Ringgit
Dong
Kazakhstani Tenge
Licenses
Antillephone E-Gaming License № 8048/JAZ2020-001.
Your Complains
We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.
Owner: Rabidi N.V.
Official Website: https://alfcasino.com/
Founded: 2018
E-mail: support@alfcasino.com
Website Languages:
Australian English, Brazilian Portuguese, Canadian English, Czech, English, Finnish, French, German, Hungarian, Indian English, Italian, Japanese, New Zealand English, Norwegian, Polish, Russian, Spanish, Turkish
Payment Methods:
- Visa
- MasterCard
- Neteller
- Skrill
- ecoPayz
- Ethereum
- Postepay
- Interac Online
- Bank Transfer
- Paysafecard
- Bitcoin
- Litecoin
- Ripple
- Venus Point
- Sticpay
- Jeton
- MiFinity
- Trustly
- AstroPay
- eZeeWallet
- CartaSi
- Neosurf
- Klarna
- Giropay
- Jeton Wallet
Minimal Deposit: 10 EUR/USD
Withdrawal Limit:
- 500 EUR/per day
- 7,000 EUR/per month
Casino Contacts:
- Live chat
Mobile Version:Yes
App: No
