ᐉ Online Casino Alf Casino : reviews and complaints, bonuses and honest rating
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7.3

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

Alf Casino Review

Don’t accept players from United States of America

7.3

Good

We give to casino rating Good if casino try to solve player complaints or doesn’t have any complaints. The experts recommend casinos with rating Good.

This casino has Good rating

Don’t accept players from United States of America
    • Content
    • Complaints
    • Player Reviews

Player Complaints

Winnings were not paid out because of accumulated bonuses – 15.01.2019

The player made a deposit of 15,000 Rubles + a bonus of 100%. In total, he needed to wager 30 times the deposit and bonus (900,000 Rubles) which the player did during 8 hours. The balance became 230,000 Rubles. The bonus was wagered fully, but it was still in the player’s profile with 100% status. The player contacted technical support, and they replied that these were technical problems. Later, the account was closed, and technical support explained that the player breached the rule of playing with bonuses, they meant that the player cumulated bonuses, and did not use them immediately.

 

More about complaint on latestcasinobonuses.ru.

Decision:

The issue was not resolved, and the casino refused to reconsider their decision and present evidence that the player had breached the rules.

Player Reviews (0)

Pros

  • Multilingual Live Chat
  • 24/7 customer support
  • Mobile friendly
  • Wide selection of games
  • Cryptocurrency support
  • Live Casino

Cons

  • There have been problems with withdrawal limit reduction in this owner’s casinos
  • Several country restrictions

Player Complaints

Winnings were not paid out because of accumulated bonuses – 15.01.2019

The player made a deposit of 15,000 Rubles + a bonus of 100%. In total, he needed to wager 30 times the deposit and bonus (900,000 Rubles) which the player did during 8 hours. The balance became 230,000 Rubles. The bonus was wagered fully, but it was still in the player’s profile with 100% status. The player contacted technical support, and they replied that these were technical problems. Later, the account was closed, and technical support explained that the player breached the rule of playing with bonuses, they meant that the player cumulated bonuses, and did not use them immediately.

 

More about complaint on latestcasinobonuses.ru.

Amount:

3240 USD

Decision:

The issue was not resolved, and the casino refused to reconsider their decision and present evidence that the player had breached the rules.

Casino Bonuses

100% up to 500 EUR/USD on 1st Deposit + 200 FS

  • Wagering Requirements:
    35x (bonus + deposit); 40x (FS)
  • Promo code: Not
  • Withdrawal limit:
    10x (of the bonus amount); 100 EUR/USD (FS)
  • Maximal Bet:
    100 EUR/USD; 150 AUD/CAD; 200 NZD; 450 PLN; 1,000 NOK; 2,500 CZK; 40,000 HUF
  • Conditions:

    Minimum deposit from 20 EUR/USD; 30 AUD/CAD; 40 NZD; 90 PLN; 200 NOK; 500 CZK; 6,000 HUF (deposits via Neteller and Skrill do not qualify for this bonus) is required. Activate in the section "My bonuses" in your profile. Free spins are awarded at a rate of 20 per day for 10 days.

50% Weekend Reload Bonus up to 700 EUR/USD + 50 FS

  • Wagering Requirements:
    35x (bonus + deposit); 40x (FS)
  • Promo code: Not
  • Withdrawal limit:
    10x (of the bonus amount); 50 EUR/USD (FS)
  • Maximal Bet:
    100 EUR/USD; 150 AUD/CAD; 200 NZD; 450 PLN; 1,000 NOK; 2,500 CZK; 40,000 HUF
  • Conditions:

    Minimum deposit on Fri/Sat/Sun from 20 EUR/USD (50% bonus) or from 50 EUR/USD (50% bonus + 50 FS) is required. Activate in the section "My bonuses" in your profile.

Game Types

Card

Card

Scratch

Scratch

Keno

Keno

Craps

Craps

Baccarat

Baccarat

Blackjack

Blackjack

Bingo

Bingo

Video Poker

Video Poker

Roulette

Roulette

Slot Machines

Slot Machines

Languages

Arabic
Australian English
Belgian French
Canadian English
Canadian French
Chilean Spanish
Croatian
Czech
Dutch
English
Finnish
French
Greek
Hungarian
Italian
New Zealand English
Norwegian
Polish
Portuguese
Slovak
Slovenian
Spanish

Licenses

There is no information about the license on the casino's website.

Player Reviews (0)

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Your Complains

We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.

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