Pros
- Live Chat
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- Live Casino
Cons
- Several country restrictions
Player Complaints
Complaint Unresolved
Winnings of 6,400 Euros were confiscated – 11.04.2018
On 09.04.2018 the player won 6,400 Euros. He verified the account without any problems, but on April 11th, the player received an email from the casino saying that his winnings would not be paid. They explained that the player cannot use any strategy during the game with an active bonus to meet the requirements and play the bonus. The player claimed that he did not breach the rules.
More about complaint on askgamblers.com.
Amount:
6 400 EUR
Decision:
The complaint was closed as unresolved, Gunsbet Casino did not provide enough strong evidence of the player’s guilt. The deposit was returned to the player’s account, but the winnings were confiscated.
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