Pros
- Live Chat
- 24/7 customer support
- Mobile friendly
- Live Casino
- SSL encryption
Cons
- No phone support
Player Complaints
Complaint Resolved
Delay in payment – 10.10.2018
The player ordered the payment of 1,500 Dollars on September 19th, and did not receive the money. The situation lasted over 20 days. In the beginning tech support referred to technical problems with payments on credit cards. Later they informed the player that the problem was resolved, and that the money will be paid soon. But the payment was still in process, and the player did not receive any money.
More about complaint on askgamblers.com.
Amount:
1 500 USD
Decision:
Due to a temporary technical problem with the payment system, there was a delay in processing of payments. However, the problem was resolved later, and the status of the complaint was changed to being resolved.
Casino Bonuses
Game Types
Card
Scratch
Keno
Craps
Baccarat
Blackjack
Bingo
Video Poker
Roulette
Slot Machines
Game Providers
Payment Methods
Languages
Licenses
Malta Gaming Authority licences: MGA/B2C/394/2017.
Your Complains
We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.
Owner: N1 Interactive Ltd.
Official Website: https://www.betchan.com/
Founded: 2015
E-mail: support@betchan.com
Website Languages:
Canadian English, English, Finnish, German, New Zealand English, Polish, Russian, Spanish
Payment Methods:
- Maestro
- MasterCard
- Visa
- Skrill
- Trustly
- Neteller
- ecoPayz
- Bank Transfer
- Revolut
- Paysafecard
- iDebit
- INSTADEBIT
- Interac Online
- WebMoney
- SOFORT
Minimal Deposit: 10 USD/EUR
Withdrawal Limit:
- 4,000 USD/EURper day
- 10,000 USD/EURper week
- 40,000 USD/EURper month
Casino Contacts:
- Live chat
Mobile Version:Yes
App: No
