Pros
- Work since 2012
- Live chat
- 24/7 customer support
- Mobile friendly
- Live Casino
Cons
- Several country restrictions
Player Complaints
Complaint Resolved
Long delay in cash out – 07.03.2019
The player’s verification was successful, there were no problems with deposits and payments until the player won 19 million. His account was blocked explaining that the software manufacturer was being checked out. The security service wrote that verification would take 7-14 days, but a month had already passed, and no verification deadlines were announced. The player claimed that he had not breached any rules.
More about complaint on latestcasinobonuses.ru.
Amount:
1 528 USD
Decision:
Verification took two months, the issue was resolved.
Complaint Unresolved
Banned account – 05.05.2019
The player made a deposit of 764 Dollars (50,000 Rubles), and won 1,528 Dollars (100,000 Rubles). The casino refused to pay the winnings, because his card and passport data did not match each other. The representative of the casino informed the player that he could use the card because the verification was successful. The player requested a withdrawal of 1,528 Dollars but the payment was rejected and the account was blocked. Technical support stopped answering his calls.
More about complaint on latestcasinobonuses.ru.
Amount:
324 993 USD
Decision:
The complaint was reviewed, and closed an unresolved on 22.05.2019.
Casino Bonuses
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Your Complains
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