Pros
- Live chat
- 24/7 customer support
- Mobile friendly
- Live Casino
- Cryptocurrency support
Cons
- Several country restrictions
Player Complaints
Complaint Resolved
An account has been hacked – 29.01.2019
The verification of the player finished successfully, and he made 2 deposits using Yandex wallet. The player won 4,000 Rubles, and decided to withdraw the money. He ordered cash out, but the player was told that he inserted the wrong information about his wallet. The player received the money after his second request. But when the player logged into the casino to check the balance, he saw that someone made a minimum deposit using Qiwi wallet, and money was withdrawn by this person. The player claimed that he had never used a Qiwi wallet, and that he had not received any money.
More about complaint on latestcasinobonuses.ru.
Amount:
4000 RUB
Decision:
The verification showed that the player’s account was hacked, and the money was withdrawn by a third person. The casino compensated the player the funds that were withdrawn from his account.
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