Pros
- Live Chat
- 24/7 customer support
- Wide range of software providers
- Wide range of payment systems
- Live Dealers
Cons
- Live Chat is available from 9:00 to 2:00 GMT
Player Complaints
Complaint Unresolved
Confiscation of winnings and account closure – 03.08.2019
The player registered at the casino and made a deposit. He played roulette, and won a large amount. He decided to withdraw the amount, and his account was blocked without the possibility being restored and money being withdrawn. Technical support answered that the player was suspected of fraudulent activities while playing roulette. The player denied allegations.
More about complaint on latestcasinobonuses.ru.
Amount:
1 500 USD
Decision:
The review took too much time, the complaint was closed as unresolved. The casino did not cooperate to resolve this dispute. The complaint was being reviewed for long time, and was finally closed as unresolved. The casino refused any cooperation in order to solve the issue.
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