Pros
- Multilingual Live Chat
- 24/7 customer support
- Mobile friendly
- Live Casino
- Powered by numerous leading software suppliers
Cons
- Casinos can change the payout schedule individually
- Average withdrawal limits
Player Complaints
Complaint Resolved
Delay in payments and decreased withdrawal limits – 13.11.2018
The player won 7.5 Euros. His account was verified, and everything was OK. At first he could withdraw 1,000 Euros, and it was very fast. Then the casino introduced a payment schedule, and the player could withdraw 1,000 Euros twice per week. A few days later all pending winnings were cancelled, and the casino asked him split the amount into 300 Euros. On 12.11.2018 the casino sent another withdrawal schedule that was 300 Euros three times weekly. As a result, the withdrawal of winnings was delayed, and it was difficult to withdraw a large amount. The casino explained that they could change the payment schedule individually according to the rules.
More about complaint on askgamblers.com.
Amount:
600 000 RUB
Decision:
Cashing out lasted too long, and the player asked to make the process faster. However, the casino paid the winnings according to the schedule. The player received all his winnings.
Complaint Resolved
A problem with cash out using a bank card – 04.05.2018
The player received a letter saying that due to technical reasons the casino could not withdraw money from the player’s credit card and offered to use Skrill. The player did not use Skrill, and he suggested he could withdraw money to his bank account, but the casino refused. The player did not agree that the casino changed the method of withdrawing money without his consent.
More about complaint on askgamblers.com.
Amount:
5 200 EUR
Decision:
The player accepted the casino terms, the account was verified, and he withdrew the money using Skrill.
Complaint Unresolved
Complaint on changes in cash out limits – 02.10.2017
The player won about 600,000 Rubles, and requested a withdrawal. The player received a payment schedule for over 3 months. At the same time there is information on the site saying that there are no limits, and the casino may offer a schedule only in case of force majeure. In the chat tech support also said that there are not limits.
More about complaint on latestcasinobonuses.ru.
Amount:
105 EUR
Decision:
At first the casino agreed to review the limits, but then they ceased cooperation to resolve the issue.
Casino Bonuses
Game Types
Card
Scratch
Keno
Craps
Baccarat
Blackjack
Bingo
Video Poker
Roulette
Slot Machines
Game Providers
Payment Methods
Languages
Restricted Countries
Currencies
Thai Baht
Singapore Dollar
Malaysian Ringgit
Kazakhstani Tenge
Licenses
E-Gaming Antillephone License № 8048/JAZ2020-001.
Your Complains
We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.
Owner: Rabidi N.V.
Official Website: https://boaboa.com/
Founded: 2017
E-mail: support@boaboa.com
Website Languages:
Australian English, Brazilian Portuguese, Canadian English, English, Finnish, French, German, Hungarian, Indian English, Italian, New Zealand English, Norwegian, Polish, Russian, Spanish
Payment Methods:
- MasterCard
- Visa
- ecoPayz
- QIWI
- Neteller
- Bitcoin
- Litecoin
- Ripple
- Skrill
- Ethereum
- Paysafecard
- Revolut
- Klarna
- MiFinity
- Bank Transfer
- Multibanco
- Interac Online
- Zimpler
- Trustly
- AstroPay
- Giropay
Minimal Deposit: 10 EUR/USD
Withdrawal Limit:
- 500 EUR/per day
- 7,000 EUR/per month
Casino Contacts:
- Live chat
Mobile Version:Yes
App: No
