Pros
- Works since 1997
- Mobile friendly
- Android app
- Live Casino
- Multilingual website
Cons
- Several country restrictions
- No Live chat
- Small selection of software providers
Player Complaints

Complaint Resolved
A problem with pay out – 14.05.2019
On April 1st, a player from Canada decided to withdraw a total of 456.66 Dollars as a bank transfer. He was told in support that it would take 5-8 working days to receive the money. A few weeks passed but the player did not receive any money. On June 13th, the money was on the player’s game account, and again he decided to pay the money out. There was no result, the withdrawal was delayed again.
More about complaint on askgamblers.com.
Amount:
456 USD
Decision:
The player tried to withdraw money several times. After waiting too long, the money was on his game account again. The complaint is under consideration. The player tried to withdraw the money again.

Complaint Unresolved
A problem with money withdrawal – 09.11.2018
The player tried to withdraw 230.93 pounds, but he did not get money for some reason. The player claimed that he tried to contact technical support many times via email, but received no response. Also, the player could not find a contact phone number to phone technical support. The player’s account has been blocked.
More about complaint on askgamblers.com.
Amount:
230.93 GBP
Decision:
There is no official information as to whether or not the issue has been resolved.

Complaint Unresolved
A banned account and a problem with money withdrawal – 07.11.2018
The player made two deposits of 800 British pounds. A few days later his account was blocked. He received an email asking him to upload documents to verify the account. He could not do this because there was no access to the account due to the ban. The player sent his documents by e-mail twice, but did not receive a response.
More about complaint on askgamblers.com.
Amount:
1600 GBP
Decision:
There is no information as to whether or not the issue has been resolved.
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Virtual Digital Services Limited operates under the auspices of a gaming license provided under the laws of Malta - MGA/B2C/543/2018 issued on the 7/01/2019. Gambling Commission license № 39028.
Your Complains
We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.