Pros
- Works since 1997
- Mobile friendly
- Android app
- Live Casino
- Multilingual website
Cons
- Several country restrictions
- No Live chat
- Small selection of software providers
Player Complaints
Complaint Unresolved
Delay in account verification – 09.10.2018
On September 25th, 2018, the player received a letter requesting documents, and 2-3 days later he sent notarized documents after he had gone to the notary and made a notarization. Two weeks passed and nothing changed. The player said that he had sent another 5 letters and called 4 times, but there was no result.
More about complaint on askgamblers.com.
Amount:
12 332.8 GBP
Decision:
The casino explained the situation by carefully checking the player’s account and asking him to wait. Still there is no information as to whether or not the issue has been resolved.
Complaint Unresolved
A problem with pay out – 02.07.2019
The player ordered two pay outs of 1,200 Euros (on 03.06.2019) and 2,227 Euros (on 09.06.2019) using SEPA IBAN. Three weeks later the player still hadn’t received any payments. Technical support answered that pay outs were made, but the player did not receive any money.
More about complaint on askgamblers.com.
Amount:
3427 EUR
Decision:
Both parties failed to reach mutual agreement. The player issued a complaint to Malta Gaming Authority stating the issue. The complaint was closed as unresolved.
Complaint Resolved
A problem with pay out – 14.05.2019
On April 1st, a player from Canada decided to withdraw a total of 456.66 Dollars as a bank transfer. He was told in support that it would take 5-8 working days to receive the money. A few weeks passed but the player did not receive any money. On June 13th, the money was on the player’s game account, and again he decided to pay the money out. There was no result, the withdrawal was delayed again.
More about complaint on askgamblers.com.
Amount:
456 USD
Decision:
The player tried to withdraw money several times. After waiting too long, the money was on his game account again. The complaint is under consideration. The player tried to withdraw the money again.
Casino Bonuses
Game Types
Card
Scratch
Keno
Craps
Baccarat
Blackjack
Bingo
Video Poker
Roulette
Slot Machines
Game Providers
Payment Methods
Languages
Restricted Countries
Currencies
Licenses
Virtual Digital Services Limited operates under the auspices of a gaming license provided under the laws of Malta - MGA/B2C/543/2018 issued on the 7/01/2019. Gambling Commission license № 39028.
Your Complains
We also want to pay your attention that we always update our rating and we’ll glad to see your complaints to this casino. We will try to contact to casino and help you with your complaints.
Owner: 888 Holdings PLC
Official Website: https://ru.888casino-game.com/
Founded: 1997
E-mail: support@888casino.com
Website Languages:
Russian, English, Chinese, German, Portuguese, Spanish, Thai, French, Finnish, Japanese
Payment Methods:
- Visa
- MasterCard
- ecoPayz
- Yandex.Money
- QIWI
- Bank Transfer
- SOFORT
- Trustly
- EPS
- Apple Pay
- iDebit
- MuchBetter
- Neteller
- PayPal
- Skrill
- WebMoney
- Diners
- Todito Cash
- Nordea
- OP-Pohjola
- Instant Banking
- INSTADEBIT
- AstroPay
- Rapid Transfer
- Interac Online
- iWallet
- Paysafecard
Minimal Deposit: 10 USD/EUR
Withdrawal Limit:
- 30,000 USD/per month
Casino Contacts:
- Feedback form
Mobile Version:Yes
App: For Android
